Last updated: 2025 — Y-ME National Breast Cancer Organization
Y-ME National Breast Cancer Organization is committed to protecting your privacy and earning your trust. This page explains how we collect, use, and protect your personal information, how you can manage your preferences, and the terms under which you use this website. Please read this policy carefully. By using the Y-ME website, you signify your agreement to this Privacy Policy. If you do not agree with this policy, please do not use our website.
We reserve the right to update or modify this policy at any time and at our sole discretion. Changes will be posted to this page with an updated effective date. Your continued use of the Y-ME website following the posting of any changes constitutes your acceptance of those changes. We encourage you to review this page periodically.
Privacy Policy
Our Commitment to Your Privacy
Y-ME National Breast Cancer Organization values and deeply respects your privacy. We understand that the personal information you share with us — whether through our website, our hotline, or our programs — is sensitive, and we treat it with the care and discretion it deserves. This Privacy Policy describes how we collect, use, protect, and share your personal information, and explains the choices available to you.
Information We Collect
Y-ME collects personal information through various channels, including our website, online donation and registration forms, program enrollment, and communications with our hotline and staff. The types of personal information we may collect include:
- Contact information — full name, mailing address, email address, phone number, and fax number
- Billing and payment information — collected when you make a donation or purchase through our website, processed securely through encrypted payment systems
- Health-related information — stories, questions, and personal experiences you voluntarily submit to Y-ME through our website, programs, or hotline
- Website usage information — technical data about how you interact with our website, including pages visited, time spent, and referring URLs, which may be collected through cookies and similar technologies
How We Use Your Information
The personal information you provide to Y-ME is used to support our mission of ensuring that no one faces breast cancer alone. Specifically, we may use your information to:
- Provide you with the programs, services, resources, and support you have requested
- Process donations and issue tax receipts
- Send you information about Y-ME programs, services, events, and advocacy opportunities
- Contact you from time to time about special offers, new resources, and Y-ME news
- Improve the quality, relevance, and accessibility of our website, publications, and programs
- Fulfill administrative and operational functions within Y-ME National Breast Cancer Organization
We may share your information internally within Y-ME National Breast Cancer Organization — including with our regional affiliates and authorized staff and volunteers — for the purposes described above. We will not sell, rent, or trade your personal information to any outside party for commercial purposes.
Cookies and Website Usage Data
Y-ME may use cookies — small text files stored on your device — to understand how visitors use our website, remember your preferences, and improve your experience. Cookies do not contain personal information and cannot be used to identify you individually unless you have previously provided personal information to us.
You may configure your browser to refuse cookies or to notify you when a cookie is being set. Please note that disabling cookies may affect the functionality of certain features on the Y-ME website.
We may also use analytics tools to collect aggregated, non-personally identifiable data about website traffic and user behavior to help us improve our online services.
Your Privacy Choices — Opting Out and Updating Your Information
You have the right to limit how Y-ME contacts you and to review or correct the personal information we hold about you. To exercise any of the following rights, please contact us using the methods below:
- To opt out of communications — If you would like to be removed from our mailing list or have your personal information suppressed from our files, please send a written request including your full name, mailing address, and email address, along with a sentence requesting suppression of your personal information.
- To review or correct your information — Please provide your name and a clear description of the review or correction you are requesting. We will respond promptly.
- To unsubscribe from email communications — You may use the unsubscribe link included in any Y-ME email, or contact us directly.
Please allow a reasonable processing period — typically up to 30 days — for your request to take effect.
Submit your privacy request by email:
✉ list@y-me.org
Please include your full name, mailing address, email address, and a sentence describing your request.
Submit your privacy request by mail:
Y-ME National Breast Cancer Organization
Attn: Mailing List
212 West Van Buren Street, Suite 1000
Chicago, IL 60607-3908
Third-Party Links
The Y-ME website may contain links to third-party websites, including partner organizations, resources, and sponsors. Y-ME is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party website you visit through a link on our site.
Children’s Privacy
The Y-ME website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information to Y-ME, please contact us so we can promptly remove that information from our records.
Changes to This Policy
Y-ME reserves the right to modify this Privacy Policy at any time. Any changes will be posted to this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the Y-ME website following the posting of changes constitutes your acceptance of the revised policy.
Security
The security of your personal information is a priority we take seriously. Y-ME and its technology partners are committed to implementing industry best practices for data security and integrity to protect the information we collect from unauthorized access, disclosure, or misuse.
When you make a donation or submit billing information through the Y-ME website, your data is transmitted using Secure Sockets Layer (SSL) encryption — the established industry standard for secure online transactions. SSL encrypts your information as it travels between your browser and our servers, protecting it from interception.
We regularly review our data security practices and work with trusted technology partners who maintain appropriate technical and organizational safeguards. However, no method of internet transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. If you have concerns about the security of your information, please contact us at contact@y-me.org.
Medical Disclaimer
The information provided through the Y-ME National Breast Cancer Organization website, publications, programs, and hotline is intended for educational and informational purposes only. Y-ME is not engaged in rendering medical advice, clinical diagnosis, or professional medical services of any kind.
The content available through Y-ME — including articles, guides, fact sheets, peer counselor conversations, and any other materials — should not be used as a substitute for professional medical advice, diagnosis, or treatment. It is not intended to replace consultations with qualified physicians, oncologists, or other licensed health care providers.
If you have or suspect you may have a health problem, a new symptom, or a breast cancer diagnosis, please consult your health care provider promptly. Never delay seeking professional medical advice, disregard your doctor’s recommendations, or discontinue medical treatment based on information you have read on this website or received through a Y-ME program.
Y-ME peer counselors are breast cancer survivors, not licensed medical professionals. Information shared through the Y-ME hotline reflects personal experience and general knowledge and is not intended as medical advice for your specific situation.
Links to external websites and references to third-party organizations, products, or services on the Y-ME website are provided for informational purposes only and do not constitute an endorsement by Y-ME National Breast Cancer Organization.
Contact Us
If you have questions about this Privacy Policy, our data practices, or your personal information, please contact us:
Y-ME National Breast Cancer Organization
212 West Van Buren Street, Suite 1000
Chicago, IL 60607-3908
📞 Phone: (312) 986-8338
✉ Email: contact@y-me.org
🌐 www.y-me.org
For breast cancer information, peer support, or to speak with a survivor, call the Y-ME 24-Hour National Breast Cancer Hotline at 1-800-221-2141 (English) or 1-800-986-9505 (Spanish) — available any hour, any day, at no cost.